If you own a business, you will, inevitably piss off a customer. How should you respond when you do?
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What it Takes to Benefit from “Good” Advice
A simple practice for sifting through the background noise and choosing the 1-2% of advice that helps your business.
Continue ReadingOn An Owner’s Fear of Selling
I’m not a natural salesperson and it’s hurting my ability to grow my business. Even though I believe in the value of my product, I just can’t bring myself to go out there and pitch it to potential customers. Sometimes, I feel paralyzed or embarrassed when trying to convince someone to buy from me. How do I overcome this and learn how to sell?
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A Reignited Belief in Collaboration
The Nasa/ SpaceX manned spaceflight program offers a new model for collaboration that we can all apply to our business. I’m grateful for this real-life lesson on how to work better together.
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Running a Business at Altitude
Every business owner experiences growth in stages. Sometimes, we even repeat stages as our businesses are buffeted by external forces in the economy. I discovered an analogy that can help you orient yourself when you’re not sure of what to do next.
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Is it Safe to Come Out Yet?
Uncertain about how to restart your business? Instead of waiting for positive signs, use this method to manage risk.
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