CEO of the Integrity Group of Companies

Don’t Force Positivity on Your Team

Posted on March 24, 2022May 6, 2022 by Kevin Flemming

Forced positivity can be (and usually is) toxic to a work environment. Leaders who care about their team and their organization’s performance don’t fake it. Positive engagement only results from compassion.

You’re Going to Piss Off a Customer

Posted on November 4, 2021November 4, 2021 by Kevin Flemming

If you own a business, you will, inevitably piss off a customer. How should you respond when you do?

What it Takes to Benefit from “Good” Advice

Posted on September 22, 2021September 22, 2021 by Kevin Flemming

A simple practice for sifting through the background noise and choosing the 1-2% of advice that helps your business.

Accounting for Normal People

Posted on July 31, 2021September 22, 2021 by Kevin Flemming

Space flight, computers, open-heart surgery, Starbucks … all invented in the last hundred years. How crazy is it that no one has come up with a better way to record cashflow in over half a millennium?

The Difference Between Sales & Marketing is Bigger than Words

Posted on July 10, 2021September 28, 2021 by Kevin Flemming

The thing to know about both sales and marketing is that one supports the other. Learn the critical elements every business needs to master to perform both of these functions well.

The Most Important Rule of Hiring

Posted on June 7, 2021June 7, 2021 by Kevin Flemming

Hiring new employees doesn’t have to be so tough. There is one hiring tactic that always works, regardless of labor market conditions.

Grow Your Business With Just 3 Numbers

Posted on May 27, 2021May 27, 2021 by Kevin Flemming

An easy how-to guide for using the financial statement to help grow your business. Understand the numbers that make up your profit.

A Reignited Belief in Collaboration

Posted on April 7, 2021June 8, 2021 by Kevin Flemming

The Nasa/ SpaceX manned spaceflight program offers a new model for collaboration that we can all apply to our business. I’m grateful for this real-life lesson on how to work better together.

Running a Business at Altitude

Posted on March 2, 2021June 8, 2021 by Kevin Flemming

Every business owner experiences growth in stages. Sometimes, we even repeat stages as our businesses are buffeted by external forces in the economy. I discovered an analogy that can help you orient yourself when you’re not sure of what to do next.